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Outsourcing

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SAP Functional Support
NetWeaver Administration

SAP Functional Support

ECC/CRM/BI Functional Support

Our Functional support approach is tailored to each customer’s specific needs. During the assessment phase the level of support will be agreed and specific SLA’s negotiated. The support structure will usually consist of a combination of on-site and off-shore team members. The scope covers the below types of request:

Level 2 support
Answering “how to?” questions
Analyse change requests

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